Terms and Conditions for the Doo & Shima Beach House
- Our Commitments:
We are committed to providing a comfortable and enjoyable experience for all guests staying at Doo and Shima Resort Beach House. Our staff will strive to meet your needs and ensure a pleasant stay.
- Bookings:
All bookings are subject to availability and confirmation by Doo and Shima Resort Beach House management.
Bookings can be made by contacting our reservations team directly on 09125984938
A proof of payment equivalent is required to be shared and confirmed to secure a booking.
By making a booking, clients agree to adhere to the terms and conditions outlined herein.
- Refunds & Cancellations Policy:
We operate a 50% non-refundable deposit made to lock down a date.
Cancellations made within 5 days prior to the scheduled arrival date will result in a forfeiture of the amount paid for booking.
No shows without prior notice may result in the full cost of the booking being charged.
Refunds for cancellations will be processed within 5 working days after the cancellation has been made.
- Payments:
Full payment for the booking is required before check-in unless otherwise specified in an agreement with the Beach House management.
Payments can be made only via bank transfer, to the specified bank account as outlined by Doo and Shima Resort Beach House.
Any additional charges incurred during the stay must be settled prior to departure.
- Clients:
Clients are expected to adhere to the rules and regulations of Doo and Shima Resort Beach House during their stay.
Any behavior deemed disruptive, inappropriate or illegal may result in eviction without a refund.
- Rescheduling Policy:
Clients may request to reschedule their booking subject to availability and approval by Doo and Shima Resort Beach House.
A rescheduling fee may apply, and any price difference for the new booking dates will be charged accordingly.
- Caution Deposit Fees:
A caution deposit fee of #200,000 will be required during booking to cover any potential damages or incidentals during the stay.
The caution deposit will be refunded upon check-out, provided there are no damages or outstanding charges.
- Peak Seasons Fee:
During peak seasons or holidays, additional fees may apply to bookings. These fees will be communicated during the booking process.
- Event Caution Deposit:
For events hosted at Doo and Shima Resort Beach House, a separate caution deposit will be required to cover additional cleaning: a fee of #50,000.
- Damages:
Guests are responsible for any damages caused to the property or its amenities during their stay.
Damages will be assessed and charged accordingly, and may result in forfeiture of the caution deposit.
- Pets:
Domestic pets are allowed at Doo and Shima Resort Beach House when a whole wing is rented out for private use.
- Return on Personal Belongings:
Doo and Shima Resort Beach House is not liable for any loss or damage to personal belongings during the stay.
Guests are advised to secure their valuables and belongings at all times.
- Occupancy:
The maximum occupancy for each wing of Doo and Shima Resort Beach House is specified in the booking confirmation.
Exceeding the maximum occupancy may result in additional charges or eviction.
- Smoking:
Guests may smoke in designated indoor and outdoor areas, adhering to local laws and regulations.
- Liability:
Doo and Shima Resort Beach House shall not be liable for any injuries, accidents, or losses sustained by guests during their stay.
- Amenities:
Amenities provided by Doo and Shima Resort Beach House are for the exclusive use of registered guests.
Any misuse or abuse of amenities may result in additional charges or eviction.
- Complaints Procedures:
Guests are encouraged to report any complaints or issues to management promptly for resolution.
Complaints will be addressed in a timely and professional manner to ensure guest satisfaction.
- Fire Risk:
Guests are required to adhere to fire safety regulations and guidelines as outlined by Doo and Shima Resort Beach House.
Any misuse of fire-related equipment or failure to comply with fire safety measures may result in eviction.
These terms and conditions are subject to change without prior notice. By booking a stay at Doo and Shima Resort Beach House, guests agree to abide by these terms and conditions.